“…we were immediately impressed with the open-minded attitude and willingness to listen and adapt to our needs…consistently asks the right questions, actually listens to the answers, and then applies the knowledge to the plans…”
MSM Design Group is a do-it-all residential design company determined to offer honest and professional services at competitive rates. Providing quality, old-school integrity, and hard-working ethics on a daily basis is extremely important to us. By staying true to that course we are proudly able to establish and maintain long-lasting relationships with our builders and clients.
“…they are prompt, courteous and hardworking. They are not afraid to go the extra mile if they are asked…”
To better explain where MSM Design Group is today, it is best to go back to the beginning…..
Heath Follen, the owner/operator of MSM Design Group, spent the first 16 years of his post-architectural college world at a systems-built custom home building company. During this time the structural design seeds were eternally sown and embedded into his brain. In addition to the normal task of designing homes for prospective clients, the design team was also responsible for providing shop drawings on all houses that turned into builds.
The ‘shops’ consisted of extremely detailed structural wall, floor and roof framing layouts, as well as all material cut-lists, plumbing, HVAC and electrical plans. Because every home was built on-site only a few feet away from the design department wall, any errors or mistakes by the design team were immediately returned to their attention for correction so the build could continue properly. With the responsibility of providing exact locations for every piece of lumber and all structural, electrical, plumbing and HVAC entities (in every single house that was constructed) came the forever-engrained thought process of thinking structural and mechanical simultaneously throughout all phases of the design process.
Beginning in 2005, after nearly 10 years as Design Department Manager, Heath made the decision to take what he had learned in design and management and branch out on his own, thus MSM Design Group (proudly named in honor of his children Matthew, Samantha and Madison) was born.
Like all businesses, the years have been both cruel and kind to MSM Design Group, but what has allowed the company to push through lean times and prosper has been the unwavering commitment to hard work and honesty with our builders and clients. The motto of “give to the world the best that you have and the best will come back to you” is embraced, and we find it nearly always holds true. We take great pride in a ‘zero-ego’ and laid-back approach to our builder and client opinions, and also to our entire design process.
By striving to do things the right way, we love to learn about new plan innovations from builders, subcontractors and clients, and then apply these ideas to our design process. Regardless if it changes what we have done in the past. Through the years the business has grown into a collection of hard-working and creative individuals who all strive to put out the best product possible.
MSM Design Group will adapt to the needs of their builders and clients on an individual basis. And, by employing a trio of powerful software programs that produce everything from basic concept designs to fully-textured 3D models, MSM Design Group will creatively guide you through the design process every step of the way.
“…they took our million-and one ideas and questions, sorted through them all, and then created a quality finished product…”
“…your construction background is such a crucial element to the whole (design) process…”